How the systems could be improved 

Keep a human-computer interface (HCI) journal with your weekly observations of HCI issues that pertain to you, your work, your family, and your friends. Be sure to document your journal in chronological order.Some examples of items you might wish to document could include any type of computer system that you directly or indirectly interact with, such as the following:ATMsTollboothsSelf-serve checkoutsAutomated soap dispensersYour journal should meet the following requirements:Title pageFour or more journal entries that include the following:DateTitle of entryDescription and thoughts on the interactionA summary of 2–3 pages that discusses the following:Your overall experiencesItems you think could be improvedThings you would like to see more automatedHow the systems could be improvedAt least 3 references in an APA-formatted reference page. These references should be cited in your summary, and your book may be used as one of your references.

 

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